London & Kent Safety Training (“we”, “us”, “our”) is committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use and safeguard your information when you use our website and services.
We may collect the following types of information:
Information you provide directly • Name • Email address • Telephone number • Company details • Course booking information • Payment and billing details • Any information supplied through contact forms or email correspondence
Information collected automatically • IP address • Browser type • Device information • Pages visited • Cookies and similar tracking technologies
How We Use Your Information
We use your information to:
• Process course bookings and enquiries • Manage your training records and certification • Respond to your communications • Send service updates or important notices about your booking • Improve our website and customer experience • Meet legal obligations, including safety and compliance requirements
We do not sell or rent your data to third parties.
Lawful Basis for Processing
We process personal data under one or more of the following lawful bases:
• Contract to deliver training services you have booked • Legal obligation for certification, accreditation and auditing • Legitimate interests, such as improving our services • Consent, when you opt in to marketing communications
Sharing Your Information
We may share your data with:
• Awarding bodies and accreditation schemes (such as EUSR and Streetworks) for certification • Payment processors • IT and website service providers • Legal or regulatory authorities where required by law
All third parties are required to handle your data securely.
Data Retention
Personal data is kept only for as long as necessary to:
• Deliver our services • Maintain training and qualification records • Comply with legal and regulatory obligations
Your Rights
Under UK GDPR you have the right to:
• Access your personal data • Request correction of inaccurate data • Request deletion (where applicable) • Object to processing • Request restriction of processing • Request data portability